Kenworth T180, T280, T380, T480 and 12 more (2021-2025): Power train
Recall 24V190000 · Mar 20, 2024 · PACCAR Incorporated
70,509
vehicles affected
70,509
vehicles affected
Facts
- Recall number
- 24V190000
- Date
- Mar 20, 2024
- Maker
- PACCAR Incorporated
- Units affected
- 70,509
- Kind
- Vehicles
- Component
- Power train > Automatic transmission > Lever and linkage > Column shift
- Model years
- 2021-2025
- Started by
- The safety regulator
- Hazard
- Crash risk
What is wrong
PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.
What can happen
A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBE and 24KWE.
Vehicles covered
16 models, 71 model years in all
| Make | Model | Model years |
|---|---|---|
| Kenworth | T180 | 2021-2025 |
| Kenworth | T280 | 2021-2025 |
| Kenworth | T380 | 2021-2025 |
| Kenworth | T480 | 2021-2025 |
| Kenworth | T680 | 2021-2025 |
| Kenworth | T880 | 2021-2025 |
| Kenworth | W990 | 2021-2025 |
| Peterbilt | 365 | 2021-2024 |
| Peterbilt | 367 | 2021-2024 |
| Peterbilt | 389 | 2021-2024 |
| Peterbilt | 535 | 2021-2024 |
| Peterbilt | 536 | 2021-2024 |
| Peterbilt | 537 | 2021-2024 |
| Peterbilt | 548 | 2021-2024 |
| Peterbilt | 567 | 2021-2024 |
| Peterbilt | 579 | 2021-2024 |
Related pages
Questions and answers
Which vehicles are in recall 24V190000?
16 models: Kenworth T180 (2021-2025), Kenworth T280 (2021-2025), Kenworth T380 (2021-2025) and 13 more, about 70,509 vehicles in all.
What is the fix for recall 24V190000?
Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBE and.
What can happen?
A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.