Keystone Alpine, Avalanche, Challenger, Everest and 6 more (2009-2011): Electrical system
Recall 11V577000 · Dec 8, 2011 · Keystone Rv Company
6,101
vehicles affected
6,101
vehicles affected
Facts
- Recall number
- 11V577000
- Date
- Dec 8, 2011
- Maker
- Keystone Rv Company
- Units affected
- 6,101
- Kind
- Vehicles
- Component
- Electrical system
- Model years
- 2009-2011
- Started by
- The maker
- Hazard
- Fire
What is wrong
KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE GENERATOR READY OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOADS. THE FAILURE IS CAUSING CONNECTIONS AND WIRING IN THE TRANSFER SWITCH TO DEGRADE AND OVER HEAT.
What can happen
CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.
The fix
Recall repairs are free of charge.
KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Vehicles covered
10 models, 22 model years in all
| Make | Model | Model years |
|---|---|---|
| Keystone | Alpine | 2010-2011 |
| Keystone | Avalanche | 2010-2011 |
| Keystone | Challenger | 2009-2010 |
| Keystone | Everest | 2009-2010 |
| Keystone | Fuzion | 2009-2011 |
| Keystone | Montana | 2009-2011 |
| Keystone | Montana Big Sky | 2009 |
| Keystone | Montana-Big Sky | 2009-2011 |
| Keystone | Montana High Country | 2010-2011 |
| Keystone | Montana-Mountaineer | 2010-2011 |
Related pages
Questions and answers
Which vehicles are in recall 11V577000?
10 models: Keystone Alpine (2010-2011), Keystone Avalanche (2010-2011), Keystone Challenger (2009-2010) and 7 more, about 6,101 vehicles in all.
What is the fix for recall 11V577000?
KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
What can happen?
CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.