Keystone Montana, Mountaineer (2013-2014): Equipment
Recall 15V409000 · Jun 29, 2015 · Keystone RV Company
537
vehicles affected
537
vehicles affected
Facts
- Recall number
- 15V409000
- Date
- Jun 29, 2015
- Maker
- Keystone RV Company
- Units affected
- 537
- Kind
- Vehicles
- Component
- Equipment
- Model years
- 2013-2014
- Started by
- The safety regulator
- Hazard
- Injury
What is wrong
Keystone RV Company (Keystone) is recalling certain model year 2013 Montana trailers, models 3100RL, 3150RL13, 3400RL, 3402RL, 3582RL, 3625RE, 3725RL, 3750FL, and 3900FB, manufactured November 12, 2012, to January 30, 2013, and 2014 Mountaineer trailers, models 331RLT, 356TBF and 375FLF, manufactured August 21, 2013, to September 18, 2013. In all models except the Mountaineer 375FLF, the rear windows are labeled with an exit sticker, but the rear window is not intended to be a secondary emergency exit. With the Mountaineer 375FLF, the rear window is intended as the secondary emergency exit, but it may be blocked by the rear ladder.
What can happen
In the event of an emergency, occupants could try to escape through the rear window, but would not be able to. This delay in their escape may increase the risk of injury.
The fix
Recall repairs are free of charge.
Keystone has notified owners, and dealers will remove the emergency exit sticker from the windows that were not intended to be emergency exits. Mountaineer 375FLF vehicles will have the window replaced, so that egress section of the window is on the opposite side of where the ladder is installed. These repairs will be performed free of charge. The recall began on July 9, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-232.
Vehicles covered
2 models, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Keystone | Montana | 2013 |
| Keystone | Mountaineer | 2014 |
Related pages
Questions and answers
Which vehicles are in recall 15V409000?
2 models: Keystone Montana (2013), Keystone Mountaineer (2014), about 537 vehicles in all.
What is the fix for recall 15V409000?
Keystone has notified owners, and dealers will remove the emergency exit sticker from the windows that were not intended to be emergency exits. Mountaineer 375FLF vehicles will have the window replaced, so that egress section of the window is on the opposite side of where the ladder is installed. These repairs will be.
What can happen?
In the event of an emergency, occupants could try to escape through the rear window, but would not be able to. This delay in their escape may increase the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.