KIA EV9 (2024-2025): Electrical system
Recall 24V757000 · Oct 10, 2024 · Kia America, Inc.
14,163
vehicles affected
14,163
vehicles affected
Facts
- Recall number
- 24V757000
- Date
- Oct 10, 2024
- Maker
- Kia America, Inc.
- Units affected
- 14,163
- Kind
- Vehicles
- Component
- Electrical system > Software; Electrical system > Instrument cluster/panel
- Model years
- 2024-2025
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
What can happen
An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
The fix
Recall repairs are free of charge.
The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
Vehicles covered
1 model, 2 model years in all
Related pages
Questions and answers
Which vehicles are in recall 24V757000?
1 model: Kia EV9 (2024-2025), about 14,163 vehicles in all.
What is the fix for recall 24V757000?
The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
What can happen?
An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.