KIA Niro, Niro Phev, Soul, Sportage and 3 more (2023): Electrical system
Recall 23V298000 · Apr 26, 2023 · Kia America, Inc.
108,936
vehicles affected
108,936
vehicles affected
Facts
- Recall number
- 23V298000
- Date
- Apr 26, 2023
- Maker
- Kia America, Inc.
- Units affected
- 108,936
- Kind
- Vehicles
- Component
- Electrical system > Instrument cluster/panel
- Model years
- 2023
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
What can happen
A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
Vehicles covered
7 models, 7 model years in all
Related pages
Questions and answers
Which vehicles are in recall 23V298000?
7 models: Kia Niro (2023), Kia Niro Phev (2023), Kia Soul (2023) and 4 more, about 108,936 vehicles in all.
What is the fix for recall 23V298000?
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
What can happen?
A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.