Lexus ES, ES Hybrid, RX, RX Hybrid and 10 more (2020-2022): Air bags
Recall 23V865000 · Dec 20, 2023 · Toyota Motor Engineering & Manufacturing
999,901
vehicles affected
999,901
vehicles affected
Facts
- Recall number
- 23V865000
- Date
- Dec 20, 2023
- Maker
- Toyota Motor Engineering & Manufacturing
- Units affected
- 999,901
- Kind
- Vehicles
- Component
- Air bags > Sensor > Occupant classification
- Model years
- 2020-2022
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
What can happen
An air bag that does not deploy during a crash increases the risk of injury.
The fix
Recall repairs are free of charge.
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Vehicles covered
14 models, 30 model years in all
| Make | Model | Model years |
|---|---|---|
| Lexus | ES | 2020-2021 |
| Lexus | ES Hybrid | 2020-2022 |
| Lexus | RX | 2020-2021 |
| Lexus | RX Hybrid | 2020-2021 |
| Toyota | Avalon | 2020-2021 |
| Toyota | Avalon Hybrid | 2020-2021 |
| Toyota | Camry | 2020-2022 |
| Toyota | Camry Hybrid | 2020-2022 |
| Toyota | Corolla | 2020-2021 |
| Toyota | Highlander | 2020-2021 |
| Toyota | Highlander Hybrid | 2020-2021 |
| Toyota | RAV4 | 2020-2021 |
| Toyota | RAV4 Hybrid | 2020-2021 |
| Toyota | Sienna Hybrid | 2021 |
Related pages
Questions and answers
Which vehicles are in recall 23V865000?
14 models: Lexus ES (2020-2021), Lexus ES Hybrid (2020-2022), Lexus RX (2020-2021) and 11 more, about 999,901 vehicles in all.
What is the fix for recall 23V865000?
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer.
What can happen?
An air bag that does not deploy during a crash increases the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.