Lincoln MKX, Nautilus (2016-2020): Seats
Recall 20V414000 · Jul 17, 2020 · Ford Motor Company
19,299
vehicles affected
19,299
vehicles affected
Facts
- Recall number
- 20V414000
- Date
- Jul 17, 2020
- Maker
- Ford Motor Company
- Units affected
- 19,299
- Kind
- Vehicles
- Component
- Seats > Front assembly > Power adjust; Air bags; Electrical system > Wiring > Interior/under dash
- Model years
- 2016-2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Ford Motor Company, Inc. (Ford) is recalling certain 2016-2018 Lincoln MKX and 2019-2020 Nautilus vehicles equipped with 16-way electric tilt seats. The seat cushion frame edge may contact the wire harness when the seat occupant uses the tilt function of the seat, potentially damaging one or more wires within the harness, which can result in either inadvertent deployment of the air bag or nondeployment of the air bag in the event of a crash.
What can happen
An air bag that deploys inadvertently increases the risk of a crash. An air bag that does not deploy in the event of a crash increases the risk of injury.
The fix
Recall repairs are free of charge.
Ford will notify owners, and dealers will install protective flocking tape onto the exposed edge of the 16-way seat cushion frames, and inspect the wire harness for damage, and repair or replace it as needed, free of charge. This recall began August 12, 2020. Owners may contact Ford/Lincoln customer service at 1-866-436-7332. Ford's number for this recall is 20S37.
Vehicles covered
2 models, 5 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V414000?
2 models: Lincoln MKX (2016-2018), Lincoln Nautilus (2019-2020), about 19,299 vehicles in all.
What is the fix for recall 20V414000?
Ford will notify owners, and dealers will install protective flocking tape onto the exposed edge of the 16-way seat cushion frames, and inspect the wire harness for damage, and repair or replace it as needed, free of charge. This recall began August 12, 2020. Owners may contact Ford/Lincoln customer service at.
What can happen?
An air bag that deploys inadvertently increases the risk of a crash. An air bag that does not deploy in the event of a crash increases the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.