Mack MD (ELECTRIC) (2024): Electrical system
Recall 24V399000 · Jun 4, 2024 · Mack Trucks, Inc.
24
vehicles affected
24
vehicles affected
Owners are told not to drive these vehicles until they are repaired.
Facts
- Recall number
- 24V399000
- Date
- Jun 4, 2024
- Maker
- Mack Trucks, Inc.
- Units affected
- 24
- Kind
- Vehicles
- Component
- Electrical system > Propulsion system > Traction battery > Management system/energy control module (bms/becm) > Software
- Model years
- 2024
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.
What can happen
A sudden loss of steering control and drive power increases the risk of a crash.
The fix
Recall repairs are free of charge.
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.
Vehicles covered
1 model, 1 model year in all
| Make | Model | Model years |
|---|---|---|
| Mack | MD (ELECTRIC) | 2024 |
Related pages
Questions and answers
Which vehicles are in recall 24V399000?
1 model: Mack MD (ELECTRIC) (2024), about 24 vehicles in all.
What is the fix for recall 24V399000?
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.
What can happen?
A sudden loss of steering control and drive power increases the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.