Mazda CX-90 (2024): Back over prevention
Recall 23V553000 · Aug 4, 2023 · Mazda North American Operations
17,600
vehicles affected
17,600
vehicles affected
Facts
- Recall number
- 23V553000
- Date
- Aug 4, 2023
- Maker
- Mazda North American Operations
- Units affected
- 17,600
- Kind
- Vehicles
- Component
- Back over prevention > Warnings > External/pedestrian alert; Forward collision avoidance > Warnings > External/pedestrian alert
- Model years
- 2024
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
What can happen
Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.
The fix
Recall repairs are free of charge.
Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.
Vehicles covered
1 model, 1 model year in all
Related pages
Questions and answers
Which vehicles are in recall 23V553000?
1 model: Mazda CX-90 (2024), about 17,600 vehicles in all.
What is the fix for recall 23V553000?
Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.
What can happen?
Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.