MCI 102EL3, E4500, J4500 (1997-2015): Steering
Recall 19V027000 · Jan 7, 2019 · Motor Coach Industries
2,089
vehicles affected
2,089
vehicles affected
Facts
- Recall number
- 19V027000
- Date
- Jan 7, 2019
- Maker
- Motor Coach Industries
- Units affected
- 2,089
- Kind
- Vehicles
- Component
- Steering > Hydraulic power assist system
- Model years
- 1997-2015
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.
What can happen
Loss of steering control may increase the risk of a crash.
The fix
Recall repairs are free of charge.
MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.
Vehicles covered
3 models, 49 model years in all
Related pages
Questions and answers
Which vehicles are in recall 19V027000?
3 models: MCI 102EL3 (1997-2013), MCI E4500 (1997-2013), MCI J4500 (2001-2015), about 2,089 vehicles in all.
What is the fix for recall 19V027000?
MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.
What can happen?
Loss of steering control may increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.