MCI D4500, D4505 (2018-2020): Suspension
Recall 19V924000 · Dec 27, 2019 · Motor Coach Industries
276
vehicles affected
276
vehicles affected
Facts
- Recall number
- 19V924000
- Date
- Dec 27, 2019
- Maker
- Motor Coach Industries
- Units affected
- 276
- Kind
- Vehicles
- Component
- Suspension > Rear > Axle > Non-powered axle assembly
- Model years
- 2018-2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Motor Coach Industries (MCI) is recalling certain 2018-2020 D4505 and D4500 coaches equipped with an optional steerable tag axle. The tag axle mounting block clamps that retain the tie rod to obtain the forward steer orientation may slip, resulting in the tag axle being out of alignment.
What can happen
If the tag axle becomes misaligned with the front of the vehicle, the rear of the vehicle may strike other vehicles or pedestrians, increasing the risk of a crash or injury.
The fix
Recall repairs are free of charge.
MCI will notify owners, and dealers will replace the block clamps and retorque the fasteners, free of charge. The recall began February 19, 2020. Owners may contact MCI customer service at 1-800-241-2947.
Vehicles covered
2 models, 6 model years in all
Related pages
Questions and answers
Which vehicles are in recall 19V924000?
2 models: MCI D4500 (2018-2020), MCI D4505 (2018-2020), about 276 vehicles in all.
What is the fix for recall 19V924000?
MCI will notify owners, and dealers will replace the block clamps and retorque the fasteners, free of charge. The recall began February 19, 2020. Owners may contact MCI customer service at 1-800-241-2947.
What can happen?
If the tag axle becomes misaligned with the front of the vehicle, the rear of the vehicle may strike other vehicles or pedestrians, increasing the risk of a crash or injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.