MCI D4505, J3500, J4500 (2018-2019): Visibility
Recall 19V344000 · May 3, 2019 · Motor Coach Industries
75
vehicles affected
75
vehicles affected
Facts
- Recall number
- 19V344000
- Date
- May 3, 2019
- Maker
- Motor Coach Industries
- Units affected
- 75
- Kind
- Vehicles
- Component
- Visibility > Sun/moon roof assembly
- Model years
- 2018-2019
- Started by
- The maker
- Hazard
- Falls
What is wrong
Motor Coach Industries (MCI) is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
What can happen
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
The fix
Recall repairs are free of charge.
MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 471.
Vehicles covered
3 models, 4 model years in all
Related pages
Questions and answers
Which vehicles are in recall 19V344000?
3 models: MCI D4505 (2019), MCI J3500 (2019), MCI J4500 (2018-2019), about 75 vehicles in all.
What is the fix for recall 19V344000?
MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 471.
What can happen?
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.