MERCEDES-BENZ AMG EQE, AMG EQS, EQS 450, EQS 580 and 2 more (2022-2023): Electrical system
Recall 23V405000 · Jun 5, 2023 · Mercedes-Benz USA, LLC
8,281
vehicles affected
8,281
vehicles affected
Facts
- Recall number
- 23V405000
- Date
- Jun 5, 2023
- Maker
- Mercedes-Benz USA, LLC
- Units affected
- 8,281
- Kind
- Vehicles
- Component
- Electrical system > Propulsion system
- Model years
- 2022-2023
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
What can happen
A loss of drive power can increase the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
Vehicles covered
6 models, 7 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Amg Eqe | 2023 |
| Mercedes-Benz | Amg Eqs | 2022-2023 |
| Mercedes-Benz | Eqs 450 | 2022 |
| Mercedes-Benz | EQS450 | 2023 |
| Mercedes-Benz | Eqs 580 | 2022 |
| Mercedes-Benz | EQS580 | 2023 |
Related pages
Questions and answers
Which vehicles are in recall 23V405000?
6 models: Mercedes-Benz Amg Eqe (2023), Mercedes-Benz Amg Eqs (2022-2023), Mercedes-Benz Eqs 450 (2022) and 3 more, about 8,281 vehicles in all.
What is the fix for recall 23V405000?
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
What can happen?
A loss of drive power can increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.