MERCEDES-BENZ C 300, E 300 (2018): Electrical system
Recall 18V725000 · Oct 15, 2018 · Mercedes-Benz USA, LLC.
4,073
vehicles affected
4,073
vehicles affected
Facts
- Recall number
- 18V725000
- Date
- Oct 15, 2018
- Maker
- Mercedes-Benz USA, LLC.
- Units affected
- 4,073
- Kind
- Vehicles
- Component
- Electrical system > 12v/24v/48v battery > Cables
- Model years
- 2018
- Started by
- The maker
- Hazard
- Fire
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300 4Matic Coupe, C300 4Matic Cabrio, E300, E300 4Matic, C300, C300 4Matic, C300 Coupe and C300 Cabrio vehicles. The cover for the starter battery may not cover the live positive electrical wire, and in certain crashes, the vehicle's strut brace may deform and short circuit the battery.
What can happen
If the battery is shorted, the emergency door unlocking would be deactivated for an outside responder and the short circuit could increase the risk of a fire.
The fix
Recall repairs are free of charge.
MBUSA will notify owners, and dealers will replace the positive pole cover, free of charge. The recall began November 27, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018110002.
Vehicles covered
2 models, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | C 300 | 2018 |
| Mercedes-Benz | E 300 | 2018 |
Related pages
Questions and answers
Which vehicles are in recall 18V725000?
2 models: Mercedes-Benz C 300 (2018), Mercedes-Benz E 300 (2018), about 4,073 vehicles in all.
What is the fix for recall 18V725000?
MBUSA will notify owners, and dealers will replace the positive pole cover, free of charge. The recall began November 27, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018110002.
What can happen?
If the battery is shorted, the emergency door unlocking would be deactivated for an outside responder and the short circuit could increase the risk of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.