Newmar Dutch Star, Essex, London Aire, Mountain Aire and 2 more (2018-2019): Electrical system
Recall 20V509000 · Aug 27, 2020 · Newmar Corporation
732
vehicles affected
732
vehicles affected
Facts
- Recall number
- 20V509000
- Date
- Aug 27, 2020
- Maker
- Newmar Corporation
- Units affected
- 732
- Kind
- Vehicles
- Component
- Electrical system > Software
- Model years
- 2018-2019
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
What can happen
Glare can reduce the driver's visibility of the road, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
Vehicles covered
6 models, 8 model years in all
| Make | Model | Model years |
|---|---|---|
| Newmar | Dutch Star | 2019 |
| Newmar | Essex | 2018-2019 |
| Newmar | London Aire | 2019 |
| Newmar | Mountain Aire | 2019 |
| Newmar | New Aire | 2018-2019 |
| Newmar | Ventana | 2019 |
Related pages
Questions and answers
Which vehicles are in recall 20V509000?
6 models: Newmar Dutch Star (2019), Newmar Essex (2018-2019), Newmar London Aire (2019) and 3 more, about 732 vehicles in all.
What is the fix for recall 20V509000?
Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
What can happen?
Glare can reduce the driver's visibility of the road, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.