Porsche Cayenne E-HYBRID, Cayenne Turbo E-HYBRID, Cayenne Turbo S E-HYBRID, Panamera 4 E-HYBRID and 13 more (2019-2024): Electrical system
Recall 23V841000 · Dec 13, 2023 · Porsche Cars North America, Inc.
41,345
vehicles affected
41,345
vehicles affected
Facts
- Recall number
- 23V841000
- Date
- Dec 13, 2023
- Maker
- Porsche Cars North America, Inc.
- Units affected
- 41,345
- Kind
- Vehicles
- Component
- Electrical system > Propulsion system > Charging > Cable/cord > Onboard
- Model years
- 2019-2024
- Started by
- The maker
- Hazard
- Fire
What is wrong
Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
What can happen
An overheated outlet or charging cable can increase the risk of a fire.
The fix
Recall repairs are free of charge.
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.
Vehicles covered
17 models, 60 model years in all
| Make | Model | Model years |
|---|---|---|
| Porsche | Cayenne E-Hybrid | 2019, 2021-2024 |
| Porsche | Cayenne Turbo E-Hybrid | 2024 |
| Porsche | Cayenne Turbo S E-Hybrid | 2020-2023 |
| Porsche | Panamera 4 E-Hybrid | 2021-2023 |
| Porsche | Panamera 4S E-Hybrid | 2021-2023 |
| Porsche | Panamera Turbo S E-Hybrid | 2021-2023 |
| Porsche | Redundant Cayenne E-Hybrid | 2020 |
| Porsche | Taycan | 2021-2024 |
| Porsche | Taycan 4 Cross Turismo | 2022-2024 |
| Porsche | Taycan 4S | 2020-2024 |
| Porsche | Taycan 4S Cross Turismo | 2021-2024 |
| Porsche | Taycan GTS | 2022-2024 |
| Porsche | Taycan GTS Sport Turismo | 2022-2024 |
| Porsche | Taycan Turbo | 2020-2024 |
| Porsche | Taycan Turbo Cross Turism | 2021-2024 |
| Porsche | Taycan Turbo S | 2020-2024 |
| Porsche | Taycan Turbo S Cross Turi | 2021-2024 |
Related pages
Questions and answers
Which vehicles are in recall 23V841000?
17 models: Porsche Cayenne E-Hybrid (2019, 2021-2024), Porsche Cayenne Turbo E-Hybrid (2024), Porsche Cayenne Turbo S E-Hybrid (2020-2023) and 14 more, about 41,345 vehicles in all.
What is the fix for recall 23V841000?
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on.
What can happen?
An overheated outlet or charging cable can increase the risk of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.