Prevost H3-41, H3-45, H3-45 VIP, X3-45 and 1 more (2005-2024): Equipment adaptive/mobility
Recall 24V523000 · Jul 9, 2024 · Prevost Car (US) Inc.
2,653
vehicles affected
2,653
vehicles affected
Facts
- Recall number
- 24V523000
- Date
- Jul 9, 2024
- Maker
- Prevost Car (US) Inc.
- Units affected
- 2,653
- Kind
- Vehicles
- Component
- Equipment adaptive/mobility > Wheelchair lift/ramp
- Model years
- 2005-2024
- Started by
- The maker
- Hazard
- Injury
What is wrong
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
What can happen
An unstable wheelchair increases the risk of injury to lift occupants.
The fix
Recall repairs are free of charge.
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Vehicles covered
5 models, 50 model years in all
Related pages
Questions and answers
Which vehicles are in recall 24V523000?
5 models: Prevost H3-41 (2006-2007, 2014, 2018), Prevost H3-45 (2005-2020, 2022-2024), Prevost H3-45 Vip (2019) and 2 more, about 2,653 vehicles in all.
What is the fix for recall 24V523000?
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
What can happen?
An unstable wheelchair increases the risk of injury to lift occupants.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.