Prevost H3-45, X3-45 (2025): Structure
Recall 25V243000 · Apr 14, 2025 · Prevost Car (US) Inc.
15
vehicles affected
15
vehicles affected
Facts
- Recall number
- 25V243000
- Date
- Apr 14, 2025
- Maker
- Prevost Car (US) Inc.
- Units affected
- 15
- Kind
- Vehicles
- Component
- Structure > Emergency > Escape/egress/exit
- Model years
- 2025
- Started by
- The maker
- Hazard
- Injury
What is wrong
Prevost Car (US) Inc. (Prevost) is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The release mechanism on the emergency exit windows may be difficult to open in an emergency situation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
What can happen
Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
The fix
Recall repairs are free of charge.
Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-10.
Vehicles covered
2 models, 2 model years in all
Related pages
Questions and answers
Which vehicles are in recall 25V243000?
2 models: Prevost H3-45 (2025), Prevost X3-45 (2025), about 15 vehicles in all.
What is the fix for recall 25V243000?
Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-10.
What can happen?
Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.