RAM 2500, 3500 (2025): Electrical system
Recall 25V297000 · May 8, 2025 · Chrysler (FCA US, LLC)
778
vehicles affected
778
vehicles affected
Facts
- Recall number
- 25V297000
- Date
- May 8, 2025
- Maker
- Chrysler (FCA US, LLC)
- Units affected
- 778
- Kind
- Vehicles
- Component
- Electrical system > Instrument cluster/panel; Power train > Automatic transmission > Gear position indication (prndl)
- Model years
- 2025
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
What can happen
An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.
Vehicles covered
2 models, 2 model years in all
Related pages
Questions and answers
Which vehicles are in recall 25V297000?
2 models: Ram 2500 (2025), Ram 3500 (2025), about 778 vehicles in all.
What is the fix for recall 25V297000?
Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.
What can happen?
An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.