RAM 3500, 4500, 5500 (2019-2020): Engine and engine cooling
Recall 20V511000 · Aug 27, 2020 · Chrysler (FCA US LLC)
32,318
vehicles affected
32,318
vehicles affected
Facts
- Recall number
- 20V511000
- Date
- Aug 27, 2020
- Maker
- Chrysler (FCA US LLC)
- Units affected
- 32,318
- Kind
- Vehicles
- Component
- Engine and engine cooling > Engine > Oil/lubrication; Electrical system > Software
- Model years
- 2019-2020
- Started by
- The maker
- Hazard
- Fire
What is wrong
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
What can happen
A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
The fix
Recall repairs are free of charge.
Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
Vehicles covered
3 models, 6 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V511000?
3 models: Ram 3500 (2019-2020), Ram 4500 (2019-2020), Ram 5500 (2019-2020), about 32,318 vehicles in all.
What is the fix for recall 20V511000?
Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
What can happen?
A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.