RAM Promaster (2015-2016): Electrical system
Recall 16V202000 · Apr 11, 2016 · Chrysler (FCA US LLC)
23,930
vehicles affected
23,930
vehicles affected
Facts
- Recall number
- 16V202000
- Date
- Apr 11, 2016
- Maker
- Chrysler (FCA US LLC)
- Units affected
- 23,930
- Kind
- Vehicles
- Component
- Electrical system; Power train > Automatic transmission > Control module (tcm/pcm/tecm)
- Model years
- 2015-2016
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
What can happen
An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
The fix
Recall repairs are free of charge.
Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
Vehicles covered
1 model, 2 model years in all
Related pages
Questions and answers
Which vehicles are in recall 16V202000?
1 model: Ram Promaster (2015-2016), about 23,930 vehicles in all.
What is the fix for recall 16V202000?
Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
What can happen?
An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.