RAM Promaster City (2019-2021): Exterior lighting
Recall 21V728000 · Sep 21, 2021 · Chrysler (FCA US, LLC)
23,853
vehicles affected
23,853
vehicles affected
Facts
- Recall number
- 21V728000
- Date
- Sep 21, 2021
- Maker
- Chrysler (FCA US, LLC)
- Units affected
- 23,853
- Kind
- Vehicles
- Component
- Exterior lighting > Turn signal
- Model years
- 2019-2021
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
What can happen
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Vehicles covered
1 model, 3 model years in all
| Make | Model | Model years |
|---|---|---|
| Ram | Promaster City | 2019-2021 |
Related pages
Questions and answers
Which vehicles are in recall 21V728000?
1 model: Ram Promaster City (2019-2021), about 23,853 vehicles in all.
What is the fix for recall 21V728000?
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
What can happen?
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.