Setra S407 CC, S417 TC (2018-2020): Structure
Recall 20V394000 · Jul 3, 2020 · Daimler Coaches North America
58
vehicles affected
58
vehicles affected
Facts
- Recall number
- 20V394000
- Date
- Jul 3, 2020
- Maker
- Daimler Coaches North America
- Units affected
- 58
- Kind
- Vehicles
- Component
- Structure > Body > Hood > Hinge and attachments; Structure > Body
- Model years
- 2018-2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Coaches North America (DCNA) is recalling certain 2018-2019 Setra S407 and 2019-2020 S417 passenger coaches. The engine compartment flap may not have sufficient welding seams on the hinges, allowing the hinge connection to fail and the engine compartment flap to detach from the coach.
What can happen
If the engine compartment flap detaches from the coach while it is in motion, it can become a projectile, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
DCNA will notify owners, and dealers will inspect the engine compartment flap seam welds and, if necessary, re-weld or replace the engine compartment flap, free of charge. The recall began August 28, 2020. Owners may contact DCNA customer service at 1-905-403-7807. DCNA's number for this recall is 75.00U20104A. Recall 21V469 supersedes this recall.
Vehicles covered
2 models, 2 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V394000?
2 models: Setra S407 CC (2018), Setra S417 TC (2020), about 58 vehicles in all.
What is the fix for recall 20V394000?
DCNA will notify owners, and dealers will inspect the engine compartment flap seam welds and, if necessary, re-weld or replace the engine compartment flap, free of charge. The recall began August 28, 2020. Owners may contact DCNA customer service at 1-905-403-7807. DCNA's number for this recall is 75.00U20104A. Recall.
What can happen?
If the engine compartment flap detaches from the coach while it is in motion, it can become a projectile, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.