Startrans Azure Hybrid, Candidate, Mfsab, President and 6 more (2008-2014): Equipment adaptive/mobility
Recall 16V369000 · May 26, 2016 · Supreme Corporation
759
vehicles affected
759
vehicles affected
Facts
- Recall number
- 16V369000
- Date
- May 26, 2016
- Maker
- Supreme Corporation
- Units affected
- 759
- Kind
- Vehicles
- Component
- Equipment adaptive/mobility
- Model years
- 2008-2014
- Started by
- The maker
- Hazard
- Falls
What is wrong
Supreme Corporation (Supreme) is recalling certain model year 2008-2014 Startrans Activity Bus, Azure Hybrid, Candidate, Senator, Senator HD, Senator II, President, President S2, Sentinel Van, and Trolley shuttle buses manufactured May 9, 2008, to August 9, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
What can happen
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The fix
Recall repairs are free of charge.
Supreme will notify owners and advise them to contact Ricon, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact Supreme customer service at 1-800-642-4889 or Ricon customer service at 1-800-322-2884.
Vehicles covered
10 models, 70 model years in all
| Make | Model | Model years |
|---|---|---|
| Startrans | Azure Hybrid | 2008-2014 |
| Startrans | Candidate | 2008-2014 |
| Startrans | Mfsab | 2008-2014 |
| Startrans | President | 2008-2014 |
| Startrans | President S2 | 2008-2014 |
| Startrans | Senator | 2008-2014 |
| Startrans | Senator HD | 2008-2014 |
| Startrans | Senator II | 2008-2014 |
| Startrans | Sentinel | 2008-2014 |
| Startrans | Trolley | 2008-2014 |
Related pages
Questions and answers
Which vehicles are in recall 16V369000?
10 models: Startrans Azure Hybrid (2008-2014), Startrans Candidate (2008-2014), Startrans Mfsab (2008-2014) and 7 more, about 759 vehicles in all.
What is the fix for recall 16V369000?
Supreme will notify owners and advise them to contact Ricon, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact Supreme customer service.
What can happen?
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.