Subaru Ascent, Legacy, Outback (2019-2020): Power train
Recall 21V955000 · Dec 9, 2021 · Subaru of America, Inc.
198,255
vehicles affected
198,255
vehicles affected
Facts
- Recall number
- 21V955000
- Date
- Dec 9, 2021
- Maker
- Subaru of America, Inc.
- Units affected
- 198,255
- Kind
- Vehicles
- Component
- Power train > Driveline > Chain/belt; Power train > Automatic transmission > Control module (tcm/pcm/tecm)
- Model years
- 2019-2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
What can happen
An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Vehicles covered
3 models, 4 model years in all
Related pages
Questions and answers
Which vehicles are in recall 21V955000?
3 models: Subaru Ascent (2019-2020), Subaru Legacy (2020), Subaru Outback (2020), about 198,255 vehicles in all.
What is the fix for recall 21V955000?
Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles.
What can happen?
An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.