Thomas Built Buses Minotour, SAF-T-LINER C2, SAF-T-LINER EFX, SAF-T-LINER HDX (2019-2020): Structure
Recall 19V550000 · Jul 25, 2019 · Daimler Trucks North America LLC
3,080
vehicles affected
3,080
vehicles affected
Facts
- Recall number
- 19V550000
- Date
- Jul 25, 2019
- Maker
- Daimler Trucks North America LLC
- Units affected
- 3,080
- Kind
- Vehicles
- Component
- Structure > Emergency > Escape/egress/exit
- Model years
- 2019-2020
- Started by
- The maker
- Hazard
- Injury
What is wrong
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour, Saf-T Liner C2, Saf-T Liner EFX, and Saf-T Liner HDX school buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
What can happen
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
The fix
Recall repairs are free of charge.
DTNA will notify owners, and dealers will install a new handle, free of charge. Owners were issued an interim notification on September 13, 2019. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
Vehicles covered
4 models, 8 model years in all
| Make | Model | Model years |
|---|---|---|
| Thomas Built Buses | Minotour | 2019-2020 |
| Thomas Built Buses | Saf-T-Liner C2 | 2019-2020 |
| Thomas Built Buses | Saf-T-Liner Efx | 2019-2020 |
| Thomas Built Buses | Saf-T-Liner HDX | 2019-2020 |
Related pages
Questions and answers
Which vehicles are in recall 19V550000?
4 models: Thomas Built Buses Minotour (2019-2020), Thomas Built Buses Saf-T-Liner C2 (2019-2020), Thomas Built Buses Saf-T-Liner Efx (2019-2020) and 1 more, about 3,080 vehicles in all.
What is the fix for recall 19V550000?
DTNA will notify owners, and dealers will install a new handle, free of charge. Owners were issued an interim notification on September 13, 2019. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
What can happen?
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.