Thomas Built Buses SAF-T-LINER C2, SAF-T-LINER C2 Joley, SAF-T-LINER C2 Jouley (2019-2024): Structure
Recall 23V669000 · Oct 3, 2023 · Daimler Trucks North America, LLC
20,668
vehicles affected
20,668
vehicles affected
Facts
- Recall number
- 23V669000
- Date
- Oct 3, 2023
- Maker
- Daimler Trucks North America, LLC
- Units affected
- 20,668
- Kind
- Vehicles
- Component
- Structure > Emergency > Escape/egress/exit > Latching/release system
- Model years
- 2019-2024
- Started by
- The maker
- Hazard
- Injury
What is wrong
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
What can happen
An emergency exit door opening unexpectedly can increase the risk of an injury.
The fix
Recall repairs are free of charge.
Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Vehicles covered
3 models, 11 model years in all
| Make | Model | Model years |
|---|---|---|
| Thomas Built Buses | Saf-T-Liner C2 | 2019-2024 |
| Thomas Built Buses | Saf-T-Liner C2 Joley | 2022-2024 |
| Thomas Built Buses | Saf-T-Liner C2 Jouley | 2020-2021 |
Related pages
Questions and answers
Which vehicles are in recall 23V669000?
3 models: Thomas Built Buses Saf-T-Liner C2 (2019-2024), Thomas Built Buses Saf-T-Liner C2 Joley (2022-2024), Thomas Built Buses Saf-T-Liner C2 Jouley (2020-2021), about 20,668 vehicles in all.
What is the fix for recall 23V669000?
Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
What can happen?
An emergency exit door opening unexpectedly can increase the risk of an injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.