Thor Daybreak; Thor Motor Coach Chateau, Chateau Citation, Compass and 10 more (2020): Power train
Recall 20V308000 · May 27, 2020 · Thor Motor Coach
566
vehicles affected
566
vehicles affected
Facts
- Recall number
- 20V308000
- Date
- May 27, 2020
- Maker
- Thor Motor Coach
- Units affected
- 566
- Kind
- Vehicles
- Component
- Power train > Automatic transmission; Equipment > Other > Owners/service/other manual
- Model years
- 2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates.
What can happen
If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.
The fix
Recall repairs are free of charge.
TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.
Vehicles covered
14 models, 14 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V308000?
14 models: Thor Daybreak (2020), Thor Motor Coach Chateau (2020), Thor Motor Coach Chateau Citation (2020) and 11 more, about 566 vehicles in all.
What is the fix for recall 20V308000?
TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.
What can happen?
If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.