Thor Motor Coach ACE, Axis, Compass, Delano and 6 more (2020-2021): Visibility
Recall 20V339000 · Jun 9, 2020 · Thor Motor Coach
71
vehicles affected
71
vehicles affected
Facts
- Recall number
- 20V339000
- Date
- Jun 9, 2020
- Maker
- Thor Motor Coach
- Units affected
- 71
- Kind
- Vehicles
- Component
- Visibility > Glass, side/rear
- Model years
- 2020-2021
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.
What can happen
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.
Vehicles covered
10 models, 11 model years in all
| Make | Model | Model years |
|---|---|---|
| Thor Motor Coach | Ace | 2020-2021 |
| Thor Motor Coach | Axis | 2020 |
| Thor Motor Coach | Compass | 2020 |
| Thor Motor Coach | Delano | 2020 |
| Thor Motor Coach | Four Winds | 2021 |
| Thor Motor Coach | Gemini | 2020 |
| Thor Motor Coach | Hurricane | 2020 |
| Thor Motor Coach | Outlaw | 2020 |
| Thor Motor Coach | Vegas | 2020 |
| Thor Motor Coach | Windsport | 2020 |
Related pages
Questions and answers
Which vehicles are in recall 20V339000?
10 models: Thor Motor Coach Ace (2020-2021), Thor Motor Coach Axis (2020), Thor Motor Coach Compass (2020) and 7 more, about 71 vehicles in all.
What is the fix for recall 20V339000?
TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.
What can happen?
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.