Toyota Prius (2004-2009): Steering
Recall 12V537000 · Nov 14, 2012 · Toyota Motor Engineering & Manufacturing
669,705
vehicles affected
669,705
vehicles affected
Facts
- Recall number
- 12V537000
- Date
- Nov 14, 2012
- Maker
- Toyota Motor Engineering & Manufacturing
- Units affected
- 669,705
- Kind
- Vehicles
- Component
- Steering > Gear box > Shaft sector; Steering
- Model years
- 2004-2009
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
What can happen
Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
The fix
Recall repairs are free of charge.
Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Vehicles covered
1 model, 6 model years in all
Related pages
Questions and answers
Which vehicles are in recall 12V537000?
1 model: Toyota Prius (2004-2009), about 669,705 vehicles in all.
What is the fix for recall 12V537000?
Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
What can happen?
Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.