Toyota Prius, Prius V (2013-2017): Hybrid propulsion system
Recall 20V369000 · Jun 24, 2020 · Toyota Motor Engineering & Manufacturing
266,638
vehicles affected
266,638
vehicles affected
Facts
- Recall number
- 20V369000
- Date
- Jun 24, 2020
- Maker
- Toyota Motor Engineering & Manufacturing
- Units affected
- 266,638
- Kind
- Vehicles
- Component
- Hybrid propulsion system > Inverter
- Model years
- 2013-2017
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
What can happen
An unexpected hybrid power system shut down may increase the risk of a crash.
The fix
Recall repairs are free of charge.
Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
Vehicles covered
2 models, 7 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V369000?
2 models: Toyota Prius (2013-2015), Toyota Prius V (2014-2017), about 266,638 vehicles in all.
What is the fix for recall 20V369000?
Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free.
What can happen?
An unexpected hybrid power system shut down may increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.