Utilimaster WALK-IN VAN (2020-2021): Structure
Recall 21V572000 · Jul 27, 2021 · Shyft Group
4,885
vehicles affected
4,885
vehicles affected
Facts
- Recall number
- 21V572000
- Date
- Jul 27, 2021
- Maker
- Shyft Group
- Units affected
- 4,885
- Kind
- Vehicles
- Component
- Structure > Body > Bumpers; Structure > Frame and members
- Model years
- 2020-2021
- Started by
- The maker
- Hazard
- Falls
What is wrong
Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.
What can happen
The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.
The fix
Recall repairs are free of charge.
Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.
Vehicles covered
1 model, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Utilimaster | Walk-IN Van | 2020-2021 |
Related pages
Questions and answers
Which vehicles are in recall 21V572000?
1 model: Utilimaster Walk-IN Van (2020-2021), about 4,885 vehicles in all.
What is the fix for recall 21V572000?
Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6.
What can happen?
The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.