VAN Hool AG300, CX35, CX45, TD925 and 2 more (2018-2021): Fuel system, diesel
Recall 21V385000 · May 25, 2021 · Van Hool N.V.
681
vehicles affected
681
vehicles affected
Facts
- Recall number
- 21V385000
- Date
- May 25, 2021
- Maker
- Van Hool N.V.
- Units affected
- 681
- Kind
- Vehicles
- Component
- Fuel system, diesel > Fuel injection system > Fuel rail
- Model years
- 2018-2021
- Started by
- The maker
- Hazard
- Fire
What is wrong
Van Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
What can happen
A fuel leak in the presence of an ignition source increases the risk of a fire.
The fix
Recall repairs are free of charge.
Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1489.
Vehicles covered
6 models, 14 model years in all
Related pages
Questions and answers
Which vehicles are in recall 21V385000?
6 models: Van Hool AG300 (2021), Van Hool CX35 (2018-2021), Van Hool CX45 (2018-2019) and 3 more, about 681 vehicles in all.
What is the fix for recall 21V385000?
Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1489.
What can happen?
A fuel leak in the presence of an ignition source increases the risk of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.