VAN Hool C2045, CX45, T2145 (1998-2016): Equipment adaptive/mobility
Recall 21V799000 · Oct 14, 2021 · Van Hool N.V.
422
vehicles affected
422
vehicles affected
Facts
- Recall number
- 21V799000
- Date
- Oct 14, 2021
- Maker
- Van Hool N.V.
- Units affected
- 422
- Kind
- Vehicles
- Component
- Equipment adaptive/mobility > Wheelchair lift/ramp
- Model years
- 1998-2016
- Started by
- The maker
- Hazard
- Injury
What is wrong
Van Hool N.V. (Van Hool) is recalling certain 2000-2014 C2045, 2016 CX45, and 1998-2013 T2145 vehicles equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these lifts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
What can happen
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
The fix
Recall repairs are free of charge.
Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on November 30, 2021. Owners may contact Van Hool's customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1528-SB2067.
Vehicles covered
3 models, 32 model years in all
Related pages
Questions and answers
Which vehicles are in recall 21V799000?
3 models: Van Hool C2045 (2000-2014), Van Hool CX45 (2016), Van Hool T2145 (1998-2013), about 422 vehicles in all.
What is the fix for recall 21V799000?
Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on November 30, 2021. Owners may contact Van Hool's customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1528-SB2067.
What can happen?
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.