Volkswagen Arteon, Atlas, Atlas Cross Sport, Golf and 2 more (2021): Back over prevention
Recall 20V716000 · Nov 18, 2020 · Volkswagen Group of America, Inc.
32,048
vehicles affected
32,048
vehicles affected
Facts
- Recall number
- 20V716000
- Date
- Nov 18, 2020
- Maker
- Volkswagen Group of America, Inc.
- Units affected
- 32,048
- Kind
- Vehicles
- Component
- Back over prevention > Sensing system > Camera
- Model years
- 2021
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What can happen
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Vehicles covered
6 models, 6 model years in all
| Make | Model | Model years |
|---|---|---|
| Volkswagen | Arteon | 2021 |
| Volkswagen | Atlas | 2021 |
| Volkswagen | Atlas Cross Sport | 2021 |
| Volkswagen | Golf | 2021 |
| Volkswagen | Jetta | 2021 |
| Volkswagen | Tiguan | 2021 |
Related pages
Questions and answers
Which vehicles are in recall 20V716000?
6 models: Volkswagen Arteon (2021), Volkswagen Atlas (2021), Volkswagen Atlas Cross Sport (2021) and 3 more, about 32,048 vehicles in all.
What is the fix for recall 20V716000?
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
What can happen?
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.