Volkswagen Routan (2009): Electrical system
Recall 14V396000 · Jul 1, 2014 · Volkswagen of America, Inc.
18,526
vehicles affected
18,526
vehicles affected
Facts
- Recall number
- 14V396000
- Date
- Jul 1, 2014
- Maker
- Volkswagen of America, Inc.
- Units affected
- 18,526
- Kind
- Vehicles
- Component
- Electrical system > Ignition
- Model years
- 2009
- Started by
- The maker
- Hazard
- Fire
What is wrong
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
What can happen
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
The fix
Recall repairs are free of charge.
Volkswagen will notify owners, and dealers will modify the ignition switch, free of charge. Owners may contact Volkswagen customer service at 1- 800-822-8987. An interim notice was mailed to owners on August 29, 2014. Volkswagen's number for this recall is 28G1/U8. 11V-151.
Vehicles covered
1 model, 1 model year in all
| Make | Model | Model years |
|---|---|---|
| Volkswagen | Routan | 2009 |
Related pages
Questions and answers
Which vehicles are in recall 14V396000?
1 model: Volkswagen Routan (2009), about 18,526 vehicles in all.
What is the fix for recall 14V396000?
Volkswagen will notify owners, and dealers will modify the ignition switch, free of charge. Owners may contact Volkswagen customer service at 1- 800-822-8987. An interim notice was mailed to owners on August 29, 2014. Volkswagen's number for this recall is 28G1/U8. 11V-151.
What can happen?
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.