Volvo BUS 9700 (2009-2012): Electrical system
Recall 12V295000 · Jun 26, 2012 · Prevost Cars, Inc.
27
vehicles affected
27
vehicles affected
Facts
- Recall number
- 12V295000
- Date
- Jun 26, 2012
- Maker
- Prevost Cars, Inc.
- Units affected
- 27
- Kind
- Vehicles
- Component
- Electrical system > Software
- Model years
- 2009-2012
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
PREVOST IS RECALLING CERTAIN MODEL YEAR 2009-2012 VOLVO 9700 MOTOR COACHES. DUE TO A SOFTWARE ERROR, THE VEHICLES MAY COME TO A SUDDEN STOP BY BRAKE APPLICATION IF THE SENSOR READS THAT THE WHEELCHAIR LIFT DOOR IS NOT COMPLETELY CLOSED.
What can happen
IF THIS OCCURS, THE VEHICLE MAY SUDDENLY STOP WITHOUT WARNING, INCREASING THE RISK OF A CRASH.
The fix
Recall repairs are free of charge.
PREVOST WILL NOTIFY OWNERS AND DEALERS WILL UPDATE THE SOFTWARE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 13, 2012. OWNERS MAY CONTACT PREVOST CAR INC., SERVICE DEPARTMENT TOLL-FREE AT 1-866-870-2046 OR 1-418-831-2046.
Vehicles covered
1 model, 4 model years in all
Related pages
Questions and answers
Which vehicles are in recall 12V295000?
1 model: Volvo Bus 9700 (2009-2012), about 27 vehicles in all.
What is the fix for recall 12V295000?
PREVOST WILL NOTIFY OWNERS AND DEALERS WILL UPDATE THE SOFTWARE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 13, 2012. OWNERS MAY CONTACT PREVOST CAR INC., SERVICE DEPARTMENT TOLL-FREE AT 1-866-870-2046 OR 1-418-831-2046.
What can happen?
IF THIS OCCURS, THE VEHICLE MAY SUDDENLY STOP WITHOUT WARNING, INCREASING THE RISK OF A CRASH.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.