Volvo BUS 9700 (2023-2025): Equipment
Recall 25V469000 · Jul 16, 2025 · Volvo Bus Corporation
165
vehicles affected
165
vehicles affected
Facts
- Recall number
- 25V469000
- Date
- Jul 16, 2025
- Maker
- Volvo Bus Corporation
- Units affected
- 165
- Kind
- Vehicles
- Component
- Equipment > Emergency > Fire supression
- Model years
- 2023-2025
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Volvo Bus Corporation (Volvo Bus) is recalling certain 2023-2025 Volvo 9700 buses. Metallic debris within the electrical connectors of the Automatic Fire Suppression System (AFSS) may cause a short circuit, resulting in a false warning to the driver, an engine shutdown, and the release of chemical fire extinguishing agent in the engine compartment.
What can happen
An unexpected engine shutdown increases the risk of a crash. Additionally, a disabled coach bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
The fix
Recall repairs are free of charge.
Prevost will inspect and remove any metallic debris from the AFSS connectors, if necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-85.
Vehicles covered
1 model, 3 model years in all
Related pages
Questions and answers
Which vehicles are in recall 25V469000?
1 model: Volvo Bus 9700 (2023-2025), about 165 vehicles in all.
What is the fix for recall 25V469000?
Prevost will inspect and remove any metallic debris from the AFSS connectors, if necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-85.
What can happen?
An unexpected engine shutdown increases the risk of a crash. Additionally, a disabled coach bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.