Volvo C40BEV, S60, V60CC, XC40 and 2 more (2023): Electrical system
Recall 23V188000 · Mar 22, 2023 · Volvo Car USA, LLC
393
vehicles affected
393
vehicles affected
Facts
- Recall number
- 23V188000
- Date
- Mar 22, 2023
- Maker
- Volvo Car USA, LLC
- Units affected
- 393
- Kind
- Vehicles
- Component
- Electrical system
- Model years
- 2023
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
What can happen
The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
The fix
Recall repairs are free of charge.
Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.
Vehicles covered
6 models, 6 model years in all
Related pages
Questions and answers
Which vehicles are in recall 23V188000?
6 models: Volvo C40BEV (2023), Volvo S60 (2023), Volvo V60CC (2023) and 3 more, about 393 vehicles in all.
What is the fix for recall 23V188000?
Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.
What can happen?
The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.