Volvo S90, V60, V60CC, V90 and 4 more (2017-2019): Electrical system
Recall 18V800000 · Nov 13, 2018 · Volvo Car USA LLC
17,548
vehicles affected
17,548
vehicles affected
Facts
- Recall number
- 18V800000
- Date
- Nov 13, 2018
- Maker
- Volvo Car USA LLC
- Units affected
- 17,548
- Kind
- Vehicles
- Component
- Electrical system > Software
- Model years
- 2017-2019
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
What can happen
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
The fix
Recall repairs are free of charge.
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Vehicles covered
8 models, 24 model years in all
Related pages
Questions and answers
Which vehicles are in recall 18V800000?
8 models: Volvo S90 (2017-2019), Volvo V60 (2017-2019), Volvo V60CC (2017-2019) and 5 more, about 17,548 vehicles in all.
What is the fix for recall 18V800000?
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
What can happen?
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.