Volvo VNL, VNM, VNX (2016-2017): Steering
Recall 16V097000 · Feb 17, 2016 · Volvo Trucks North America
18,116
vehicles affected
18,116
vehicles affected
Owners are told not to drive these vehicles until they are repaired.
Facts
- Recall number
- 16V097000
- Date
- Feb 17, 2016
- Maker
- Volvo Trucks North America
- Units affected
- 18,116
- Kind
- Vehicles
- Component
- Steering
- Model years
- 2016-2017
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Volvo Trucks North America (Volvo) is recalling certain model year 2016-2017 VNL, VNX, and VNM trucks manufactured from May 11, 2015, through April 18, 2016. The trucks may have been manufactured without a roll pin on the steering shafts. If the roll pin is missing, the lower steering shaft may disconnect from the junction block. Also, the bolt connecting the upper steering shaft to the lower steering shaft may not have been properly tightened. Either condition can lead to separation of the steering shaft.
What can happen
Separation of the steering shaft will result in complete loss of steering which may lead to a vehicle crash.
The fix
Recall repairs are free of charge.
Volvo is strongly recommending that the affected vehicles not be driven until the interim remedy is applied. An interim notice was sent to Volvo owners on March 16, 2016, and an interim repair is available now. A second notice was mailed on May 13, 2016. The final remedy is now available. Both remedies are free of charge. Owners may contact Volvo customer service at 1-877-800-4945 opt #1. Volvo's recall numbers for this campaign are RVXX1602 and RVXX1603. This recall supersedes safety recall 15V-786.
Vehicles covered
3 models, 6 model years in all
Related pages
Questions and answers
Which vehicles are in recall 16V097000?
3 models: Volvo VNL (2016-2017), Volvo VNM (2016-2017), Volvo VNX (2016-2017), about 18,116 vehicles in all.
What is the fix for recall 16V097000?
Volvo is strongly recommending that the affected vehicles not be driven until the interim remedy is applied. An interim notice was sent to Volvo owners on March 16, 2016, and an interim repair is available now. A second notice was mailed on May 13, 2016. The final remedy is now available. Both remedies are free of.
What can happen?
Separation of the steering shaft will result in complete loss of steering which may lead to a vehicle crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.