Western Star 4700, 4900, 5700, 6900 (2017-2019): Electrical system
Recall 21V882000 · Nov 12, 2021 · Daimler Trucks North America, LLC
6,100
vehicles affected
6,100
vehicles affected
Facts
- Recall number
- 21V882000
- Date
- Nov 12, 2021
- Maker
- Daimler Trucks North America, LLC
- Units affected
- 6,100
- Kind
- Vehicles
- Component
- Electrical system > Wiring
- Model years
- 2017-2019
- Started by
- The maker
- Hazard
- Fire
What is wrong
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
What can happen
An electrical arc can increase the risk of a fire.
The fix
Recall repairs are free of charge.
Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.
Vehicles covered
4 models, 12 model years in all
| Make | Model | Model years |
|---|---|---|
| Western Star | 4700 | 2017-2019 |
| Western Star | 4900 | 2017-2019 |
| Western Star | 5700 | 2017-2019 |
| Western Star | 6900 | 2017-2019 |
Related pages
Questions and answers
Which vehicles are in recall 21V882000?
4 models: Western Star 4700 (2017-2019), Western Star 4900 (2017-2019), Western Star 5700 (2017-2019) and 1 more, about 6,100 vehicles in all.
What is the fix for recall 21V882000?
Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer.
What can happen?
An electrical arc can increase the risk of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.