Western Star 4700 (2020): Steering
Recall 19V769000 · Oct 25, 2019 · Daimler Trucks North America LLC
1,331
vehicles affected
1,331
vehicles affected
Facts
- Recall number
- 19V769000
- Date
- Oct 25, 2019
- Maker
- Daimler Trucks North America LLC
- Units affected
- 1,331
- Kind
- Vehicles
- Component
- Steering
- Model years
- 2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Western Star 4700 vehicles. The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.
What can happen
This loss of connection would result in a loss of steering control, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
DTNA will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. The recall began November 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-835.
Vehicles covered
1 model, 1 model year in all
| Make | Model | Model years |
|---|---|---|
| Western Star | 4700 | 2020 |
Related pages
Questions and answers
Which vehicles are in recall 19V769000?
1 model: Western Star 4700 (2020), about 1,331 vehicles in all.
What is the fix for recall 19V769000?
DTNA will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. The recall began November 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-835.
What can happen?
This loss of connection would result in a loss of steering control, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.