Western Star 4900, 5700 (2016-2020): Visibility
Recall 19V792000 · Nov 4, 2019 · Daimler Trucks North America LLC
2,725
vehicles affected
2,725
vehicles affected
Facts
- Recall number
- 19V792000
- Date
- Nov 4, 2019
- Maker
- Daimler Trucks North America LLC
- Units affected
- 2,725
- Kind
- Vehicles
- Component
- Visibility > Defroster/defogger/HVAC system > Rear window
- Model years
- 2016-2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
What can happen
If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
Vehicles covered
2 models, 10 model years in all
| Make | Model | Model years |
|---|---|---|
| Western Star | 4900 | 2016-2020 |
| Western Star | 5700 | 2016-2020 |
Related pages
Questions and answers
Which vehicles are in recall 19V792000?
2 models: Western Star 4900 (2016-2020), Western Star 5700 (2016-2020), about 2,725 vehicles in all.
What is the fix for recall 19V792000?
DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
What can happen?
If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.