Western Star 4900, 5700 (2017-2020): Structure
Recall 19V722000 · Oct 10, 2019 · Daimler Trucks North America LLC
2,547
vehicles affected
2,547
vehicles affected
Facts
- Recall number
- 19V722000
- Date
- Oct 10, 2019
- Maker
- Daimler Trucks North America LLC
- Units affected
- 2,547
- Kind
- Vehicles
- Component
- Structure > Body > Door
- Model years
- 2017-2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
What can happen
A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
The fix
Recall repairs are free of charge.
DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.
Vehicles covered
2 models, 8 model years in all
| Make | Model | Model years |
|---|---|---|
| Western Star | 4900 | 2017-2020 |
| Western Star | 5700 | 2017-2020 |
Related pages
Questions and answers
Which vehicles are in recall 19V722000?
2 models: Western Star 4900 (2017-2020), Western Star 5700 (2017-2020), about 2,547 vehicles in all.
What is the fix for recall 19V722000?
DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's.
What can happen?
A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.