Western Star 4900EX, 4900FA, 4900SA (2003-2004): Steering
Recall 04V120000 · Mar 8, 2004 · Freightliner LLC
275
vehicles affected
275
vehicles affected
Facts
- Recall number
- 04V120000
- Date
- Mar 8, 2004
- Maker
- Freightliner LLC
- Units affected
- 275
- Kind
- Vehicles
- Component
- Steering > Linkages > Drag > Power assist system
- Model years
- 2003-2004
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
ON CERTAIN TRUCKS AND TRUCK-TRACTORS EQUIPPED WITH TRW DRAG LINK ASSEMBLIES, THE REPLACEMENT CLAMP AND DRAG LINK ASSEMBLIES CONTAIN A POTENTIALLY DEFECTIVE 5/8-11-GRADE B PREVAILING TORQUE HEX NUT. IF THE FINAL TIGHTENING IS LESS THAN 65 LB.-FT., THE CLAMP LOAD WOULD BE UNACCEPTABLY LOW AND COULD COMPROMISE THE INTEGRITY OF THE DRAG LINK.
What can happen
THIS COULD RESULT IN THE BALL SOCKET SEPARATING AND CAUSE LOSS OF STEERING CONTROL, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH.
The fix
Recall repairs are free of charge.
DEALERS WILL REPLACE THE AFFECTED HEX NUT(S). OWNER NOTIFICATION BEGAN ON MAY 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
Vehicles covered
3 models, 6 model years in all
| Make | Model | Model years |
|---|---|---|
| Western Star | 4900EX | 2003-2004 |
| Western Star | 4900FA | 2003-2004 |
| Western Star | 4900SA | 2003-2004 |
Related pages
Questions and answers
Which vehicles are in recall 04V120000?
3 models: Western Star 4900EX (2003-2004), Western Star 4900FA (2003-2004), Western Star 4900SA (2003-2004), about 275 vehicles in all.
What is the fix for recall 04V120000?
DEALERS WILL REPLACE THE AFFECTED HEX NUT(S). OWNER NOTIFICATION BEGAN ON MAY 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
What can happen?
THIS COULD RESULT IN THE BALL SOCKET SEPARATING AND CAUSE LOSS OF STEERING CONTROL, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.