American Express National Bank
Sandy, UT · Owner: American Express Company
$214B
total assets, June 30, 2026
$214B
total assets, June 30, 2026
American Express National Bank is a national bank based in Sandy, UT, owned by American Express Company (AXP). As of June 30, 2026 it held $213.9 billion in assets and $171.6 billion in deposits; assets were up 1.1% from a year before. It has 1 branch.
Updated Oct 11, 2026 · numbers as of June 30, 2026
Total assets
$214B
+1.1% in a year · -1.7% in a quarter
Deposits
$172B
+1.8% in a year · -1.4% in a quarter
Loans
$172B
+7.2% in a year · +2.0% in a quarter
Profit so far
$4.0B
Jan 1 to Jun 30, 2026 · -0.5% in a year
Capital ratio
8.84%
+0.11 pts in a year
Return on assets
3.70%
-0.23 pts in a year
Facts
- Type
- National bank
- Head office
- 115 W Towne Ridge Pkwy, Sandy, UT, 84070
- County
- Salt Lake
- Holding company
- American Express Company (AXP)
- Established
- Mar 20, 1989
- Employees
- 2,582
- Branches
- 1
- Website
- www.americanexpress.com
- Id
- b27471
Quarter by quarter
March 31, 1989 to June 30, 2026
Assets, deposits and loans
Each quarter end, US dollars
Profit by quarter
Net income of each quarter, the last 12
Ratios
Percent. Return on assets and net interest margin are yearly rates.
Branches
1 office as of June 30, 2026, holding $171.6 billion in deposits
Branch map
Every branch, sized by its deposits
| State | Branches | Deposits | Share |
|---|---|---|---|
| Utah | 1 | $172B | 100.0% |
Consumer complaints
Complaints consumers sent about American Express Company, the owner of this bank, and its units, 12 months to Sep 2026
Last 12 months
11,794
+16.8% vs the 12 months before
Closed with relief
25.4%
Money back: 10.6%
Answered on time
98.9%
105 still in progress
Most common product
Credit cards
49% of its complaints
Complaints per month
Hover a month for the count
By product
12 months to Sep 2026
| Top issues | Complaints | Share | Relief |
|---|---|---|---|
| Problem with a purchase shown on your statement | 2,011 | 17.1% | 27.0% |
| Incorrect information on your report | 1,962 | 16.6% | 19.0% |
| Other features, terms, or problems | 960 | 8.1% | 21.5% |
| Took or threatened to take negative or legal action | 959 | 8.1% | 42.9% |
| Problem with a company's investigation into an existing problem | 707 | 6.0% | 19.0% |
| Attempts to collect debt not owed | 553 | 4.7% | 32.3% |
| Improper use of your report | 549 | 4.7% | 23.1% |
| Advertising and marketing, including promotional offers | 549 | 4.7% | 16.6% |
Counted under American Express Company. Counts depend on company size: large companies get more complaints. The newest month is partial. More in the AXP Risk & Compliance tab.
Related pages
Questions and answers
How big is American Express National Bank?
$213.9 billion in total assets and $171.6 billion in deposits as of June 30, 2026, with assets up 1.1% from a year before. Its loans were $172.3 billion.
How many branches does American Express National Bank have?
1 branch in Utah as of June 30, 2026.
Is American Express National Bank profitable?
Yes: it earned $4.0 billion from January 1 to June 30, 2026 (down 0.5% from the same months a year before). Its return on assets was 3.70% a year; about 1% is typical.
Who owns American Express National Bank?
American Express National Bank is owned by American Express Company, its holding company, which is listed as AXP.
How many consumer complaints does American Express Company get?
11,794 complaints in the 12 months to Sep 2026, up 16.8% from the 12 months before. 25% of closed complaints ended with relief, and 98.9% were answered on time.
Official public data from the reports every insured bank files each quarter. Profit so far runs from January 1 to the quarter end. Branch deposits are counted once a year, as of June 30. New quarters appear about two months after the quarter ends.