Audi A7, A8, E-TRON, E-TRON GT and 3 more (2019-2024): Electrical system
Recall 23V842000 · Dec 13, 2023 · Volkswagen Group of America, Inc.
93,196
vehicles affected
93,196
vehicles affected
Facts
- Recall number
- 23V842000
- Date
- Dec 13, 2023
- Maker
- Volkswagen Group of America, Inc.
- Units affected
- 93,196
- Kind
- Vehicles
- Component
- Electrical system > Propulsion system > Charging > Cable/cord > Onboard
- Model years
- 2019-2024
- Started by
- The maker
- Hazard
- Fire
What is wrong
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
What can happen
An overheated outlet or charging cable can increase the risk of a fire.
The fix
Recall repairs are free of charge.
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Vehicles covered
7 models, 24 model years in all
Related pages
Questions and answers
Which vehicles are in recall 23V842000?
7 models: Audi A7 (2021-2022), Audi A8 (2020-2021), Audi E-Tron (2019-2024) and 4 more, about 93,196 vehicles in all.
What is the fix for recall 23V842000?
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March.
What can happen?
An overheated outlet or charging cable can increase the risk of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.