Audi E-TRON (2019-2022): Electrical system
Recall 23V867000 · Dec 20, 2023 · Volkswagen Group of America, Inc.
26,866
vehicles affected
26,866
vehicles affected
Facts
- Recall number
- 23V867000
- Date
- Dec 20, 2023
- Maker
- Volkswagen Group of America, Inc.
- Units affected
- 26,866
- Kind
- Vehicles
- Component
- Electrical system > Propulsion system > Traction battery thermal > Management > Software
- Model years
- 2019-2022
- Started by
- The safety regulator
- Hazard
- Fire
What is wrong
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
What can happen
A high-voltage battery that overheats increases the risk of a fire.
The fix
Recall repairs are free of charge.
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
Vehicles covered
1 model, 4 model years in all
Related pages
Questions and answers
Which vehicles are in recall 23V867000?
1 model: Audi E-Tron (2019-2022), about 26,866 vehicles in all.
What is the fix for recall 23V867000?
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
What can happen?
A high-voltage battery that overheats increases the risk of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.