Buick Enclave; Chevrolet Traverse; GMC Acadia; Saturn Outlook (2007-2012): Structure
Recall 15V415000 · Jun 30, 2015 · General Motors LLC
691,144
vehicles affected
691,144
vehicles affected
Facts
- Recall number
- 15V415000
- Date
- Jun 30, 2015
- Maker
- General Motors LLC
- Units affected
- 691,144
- Kind
- Vehicles
- Component
- Structure > Body > Hatchback/liftgate
- Model years
- 2007-2012
- Started by
- The maker
- Hazard
- Falls
What is wrong
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
What can happen
If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
The fix
Recall repairs are free of charge.
GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
Vehicles covered
4 models, 19 model years in all
Related pages
Questions and answers
Which vehicles are in recall 15V415000?
4 models: Buick Enclave (2008-2012), Chevrolet Traverse (2009-2012), GMC Acadia (2007-2012) and 1 more, about 691,144 vehicles in all.
What is the fix for recall 15V415000?
GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer.
What can happen?
If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.